Refund Policy

Last updated: January 2024

Refund Eligibility

We strive to ensure complete customer satisfaction. However, due to the nature of our services, refunds are subject to the following conditions:

• Refund requests must be made within 7 days of project commencement
• Refunds are only applicable for services not yet delivered
• Custom development work once started is non-refundable
• Training program refunds are subject to attendance and progress

Cancellation Policy

You may cancel your project or service at any time by providing written notice. Please note:

• Cancellations made before work begins: Full refund minus 10% processing fee
• Cancellations made after work begins: Refund based on work completed
• No refunds for completed projects or services
• Training program cancellations must be made 3 days before start date

Payment Terms

Our payment terms are as follows:

• 50% advance payment required to start any project
• Remaining 50% payment upon project completion
• Monthly billing for ongoing services
• Training fees must be paid in advance

How to Request a Refund

To request a refund, please contact us at:

• Email: info@anuragitsolutions.com
• Phone: +91 9876543210

Please include your project details and reason for the refund request.

Processing Time

Approved refunds will be processed within 14-21 business days and credited to the original payment method.